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GCall - Call Center Management app for iPhone and iPad


4.8 ( 1808 ratings )
Utilities Social Networking
Developer: Xuan Bang Nguyen
Free
Current version: 2.2, last update: 7 years ago
First release : 07 Jul 2016
App size: 54.92 Mb

G-Call was born with a mission of revolutionizing the efficient interaction platform for the Enterprises without boundaries of languages, territories and man force.

Gcall is a call center software on computers and mobiles which help customer supporters manage and serve their customers conveniently and fast with special features as following:
+ Rent hotlines in any country or area.
+ Customize and distribute calls.
+ Invite, create and decentralize employees in the system.
+ Intergrate “click to call” feature from websites and allow customer directly call on website by url: https://call.gcall.vn/{hotline}
(hotline is Tel No enterprises bought)
+ Call recording and restoring
+ Record and customize the automatic answering system.
+ Automatically forward call to phone or forward to another customer supporters when the signal is weak.
+ Design sales scenario, survey for each specific group of customers.
+ Recruit and interview employee from anywhere through GCall.